Oh my gosh!
I just ran across this at the Church of the Customer:
Can’t reach a human when dialing a company’s 800 number?
This handy chart helps you navigate out of automated phone system hell for 71 U.S. companies. It tells you the exact numbers to dial and phrases to say to reach an actual person.
Now I can’t wait for something to break! Get the chart HERE.
(HT: Church of the Customer)